Health, Outreach, Prevention & Education (H.O.P.E.)

Mission Statement

The  mission of the H.O.P.E. Unit is to provide for the holistic, quality, safe and cost-effective delivery of services in a client/family-centered health care setting.

What the H.O.P.E. Unit Can Do For You:

The H.O.P.E. Unit provides health education, WIC, medical advocacy, medical case management and transportation services.

The H.O.P.E. Unit assists in coordination of outreach services (medically related) for community members through the health system and /or ancillary agencies.

The H.O.P.E. Unit assesses community health care needs, and identifies individuals and groups at risk, as well as other factors that impact health care.  Community input is a valued resource utilized for program development.

The H.O.P.E. Unit plans, develops, and implements health education programs consistent with the existing needs of the community.  Our emphasis is health promotion, and disease prevention.

Services Available:

  • Health Education
  • Medical Case Management
  • Medical Social Work
  • Medical Transportation
  • WIC - The Special Supplemental Nutrition Program for Women, Infants and Children

Health Education

The goal of the health educator is to plan and implement quality health education programs for the SNHS community.  Major emphasis is placed on wellness and health promotion.  Presentations are offered to individuals and small or large groups.  Prenatal and lactation education services are also available.


Medical Case Management

The role of the medical case managers is to teach and empower the individual client and family to manage their health care.  Case managers provide advocacy and assist clients in meeting unmet medical health care needs.  Case management includes implementing the medical treatment plan initiated by the medical social worker.


Medical Social Worker

The medical social worker's role is to work with the client and the family ona short term basis to teach and empower the individual and family to manage their health care.  Medical social workers help individuals cope with acute, chronic, or terminal illness/disabilities.  Each case reviews follow-up care through information, referrals, and linkages to health care resources.  Medical social workers provide advocacy for the client to appropriate organizations and medical personnel.


Medical Transportation

Priority is given to patients in need of dialysis or chemotherapy; and is provided once other resources have been determined ineligible.  Patients who have Medicaid, will be required to apply for Medicaid transportation.  Transportation is available to medical appointments at SHNS.  72 hours advance notice is required.  It is the patient/client's responsibility to request transportation.


WIC - The Special Supplemental Nutrition Program for Women, Infants and Children

WIC is a federal assistance program which provides supplemental foods, nutrition education, breastfeeding information, and referral to health and social services to eligible pregnant, postpartum, and breastfeeding women; infants; and children up to the age of five who are found to be at nutritional risk.

The foods provided through the WIC Program are designed to supplement participants' diets with specific nutrients.  Different foods are provided to each category of participants.  WIC foods include infant cereal, iron-fortified adult cereal, vitamin C-rich fruit or vegetable juice, eggs, milk, cheese, peanut butter; dried and canned beans/peas, and canned fish.

WIC recognizes and promotes breastfeeding as the optimal source of nutrition for infants.  For infants of women who do fully breastfeed.  WIC provides iron-fortified infant formula.

Read more information on W.I.C.